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Regardless of political
ideology, most Americans would agree that the launch of the national healthcare
exchange program (healthcare.gov) has been wrecked with difficulties. Each day
brings news of additional malfunctions that, in most cases, could have been
prevented with more oversight on the part of …someone. With so much attention being paid to getting
uninsured Americans signed up for plans (or not, in many cases), little attention
has been given to another provision of the Affordable Care Act that requires
all patient records to be digitized. This provision, referred to as Meaningful Use of Technology, is set to roll out in 3 stages (for full explanation of Meaningful Use and stages, see www.HealthIT.gov) – each providing more (seamless) integration between healthcare systems and control for patients than the previous.
But, will Americans, after having suffered through the recent healthcare
technological failures of healthcare.gov, embrace the new electronic records or
will they shy away in fear of personal privacy breaches.
A recent study by Xerox suggests
that Americans aren’t so keen to have their HIPAA-protected data transferred
via email from one doctor to the next.
Xerox surveyed over 2,000 U.S. adults and found that 83% are still
concerned about the security of electronic health records (EHRs) and only 32%
said they want their records to be digitized.
Furthermore, only 29% of respondents indicated that they have been
informed by their doctors that their records will be digital in the near
future. Many consumer concerns stem from the
possibility of records being stolen by hackers, the potential for misuse of
personal information, and the inability for physicians to access patient
records during a power (or computer) outage.
Valid reasons for concern – and this study doesn’t take into account
what impact the healthcare exchange problems will have on people’s faith in the
overall system. Though not directly
related, attitudes towards healthcare information sharing will surely be
impacted.
Nevertheless, new technologies are
being developed every day to provide smooth sharing of EHRs between doctors,
pharmacies and patients. Healthcare apps
are among the most popular downloads to smartphones – indicating that people
seem to want to take more control (or at least track) their health. However, most of these apps monitor rather benign
functions such as; heart rate, sleep patterns and exercise routines – a far cry
from the information that might be contained in one’s medical file! It
remains to be seen whether our need for control and information will outweigh
our need to feel secure.
--Myra Robinson
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